Why women need to rethink networking

The most precious gift we can give one another is our time. Time for conversations, reflection, advice, and sparring. We learn as much about ourselves as we do about each other when we take the time to listen. But those transformational conversations don’t happen when we are in a rush. They happen as a result…

Purpose is in crisis, but CSR isn’t the silver bullet

Later this month the world’s elite will once again gather at Davos to mull over the state of the world. This year the conversation has shifted from the staple headaches of banking crises, rising debt and slow growth to an outright fear of war and conflict on the back of the swing to populism around…

The Future of Co-creation: The Rise of the Empowered Consumer

Power is changing hands. Connectivity is changing how we communicate, the kinds of products we find valuable and the services that we prefer. For a long time audiences chose a product not because it was superior, but because the switching costs were too high. Users were ‘locked in’ – not because of active choice, but because of the…

Co-Design and Collaboration

This Thursday sees a number of leading lights from the world of design and innovation, and myself, join forces for what promises to be an exciting session session at the Global Design Forum, part of the London Design Festival 2014. We will be discussing the role of designers in a world increasingly connected, and where traditional singular design…

The greater the resilience, the greater the chance of success

Over the past year I have learned a lot about leadership in the context of creating transformational change. On the surface of it, we are in the process of building a new LEGO.com and redoing the foundations for how the site works and connects to every part of our business. The first part of the…

The more diversity, the faster the perceived change

What might be behind the apparent differences in how we perceive the pace of change? It struck me that despite sharing the same experiences, working in the same company, living in the same part of the world, city or neighborhood, perceptions can vary greatly. What is interesting is how we may be looking at exactly…

Are you biases holding you back?

As we grow older, learn more and generally gain more experience – we’d like to think we get smarter, but what if we are wrong? What if the more we know about something, the more vested we become in preserving what we know as the ‘truth’ and the more affected by biases we become? I…

Change in organisations is similar to bi-polar disorder in individuals

  This was the shocking insight I discovered recently when reading a research paper published by Bain & Company. According to the authors, the emotional turmoil associated with large scale change inside organisations is a series of moodswings between the extremes of euphoria and depression, created by our collective fear of the unknown, loss aversion,…

Become known for creating something, not criticising it

  “It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly;…

Can conflict add value?

A discussion I had at a recent company seminar, captured the complicated relationship many of us have with conflict. One of my colleagues spoke of a challenging position in the middle of opposing stakeholders, some of whom seemed to take delight in conflict for conflict’s sake. My colleague confessed that he often waited (in his…

Leadership lessons from the Dalai Lama

Last week a long-standing dream came true: I had the chance to witness the Dalai Lama’s visit to the London School of Economics, and his speech on resisting intolerance: an ethical and global challenge. Humble and self-effacing, he adopted a conversational style that made us listen more intently and more deeply than many of us had…

Why I did an MBA

  As 2011 finally drew to a close and the New Year now beginning, I am looking forward to finishing my last module of the TRIUM Executive MBA program in New York, starting in a few days time. 2011 was quite an undertaking, combining full-time work with studies, and in the last two months, courtesy…