LEGO System: A tool to think with

image courtesy of Nathan Sawaya. www.brickartist.com

LEGO play, I have learned, is one of the most powerful ways to unlock curiosity, imagination, creativity and learning. It draws strength from a system whereby you don’t need to know each individual brick, to intuitively know how you can fit them together. Moreover, the bricks can be put together and taken apart by someone as young as 2 years old. Without being shown how to.

While there are many different creative pursuits in the world, not many are so easy to pick up and possess such power to express almost anything you can imagine – simple or complex. The more I see of fans young and old making creations out of LEGO bricks, the more impressed I am with the sheer power of imagination when given a tool inherent in its simplicity, but powered by a system enabling endless ideas. Rebrick.lego.com is probably one of the easiest one-stop shops to visit for a glimpse of this kind of inspiration.

Some four years ago I got the task of heading up the LEGO Learning Institute and to define how the LEGO Group should expand its academic collaboration in pursuit of continuing its mission to inspire and develop the builders of tomorrow in its products, services and experiences. This work led me to a close collaboration with academic experts from different fields, to define just what is the kind of creativity that LEGO play encourages, how this systematic creativity is taking shape in an increasingly digital world, what the future of play is and this year, we will be launching the report looking into the future of learning. Each report is a combination of a thorough review of the latest research in these fields, as well as with an in-depth analysis of what the future holds and how it relates to the LEGO system and play.

In the process of all this work, I have seen how the rate of discovery in these areas has begun to accelerate powered by a series of break-throughs in fields as different as motivational psychology and neuroscience, not to mention much more research inspired by the increasingly social spaces online, which add context, connectivity and meaning around individual contributions and creations. While online communities have grown exponentially and add fuel to the creative pursuit, the power of hands-on play and its ability to capture the imagination and focus of the mind has not diminished.

The LEGO Group is turning 80 years old this year, thriving due to our fundamental human need to make things with our hands, create from our imagination, communicate and share our ideas. While LEGO is often seen as a child’s toy, increasingly adults have discovered its power as a tool to visualise everything from metaphors for company strategy, architectural prototypes, levels in computer games or indeed search engine and software architecture. Progressive and innovative teachers use it in schools to teach science, technology, engineering and maths and others have discovered that it is a great tool for team building.

Learning about all this has convinced me of the importance of supporting creativity and learning in all walks of life as it can be such a source of personal growth, development, life satisfaction and not to mention source of company growth and adaptation. While harnessing creativity and learning may very well begin with playing with LEGO bricks, this type of creative play is something way more powerful than messing around with a simple toy. The LEGO system is a creative medium, a tool for thinking and a language of communication in an increasingly digital age, where amidst all connectivity and technology we still crave human contact and the pleasure of making things with our own hands.

Celebrating LEGO fan creations on newly launched Rebrick.com

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Image credit: Mike Doyle

Mid-December saw the launch of a long-awaited new addition to how we at the LEGO Group collaborate with our amazing fan community. Rebrick.com is the name of a fantastic new site that aggregates all the wonderful LEGO fan creations in one place, making what is often hard to find visible to all and directing traffic back to all the places where amazing LEGO creations are posted.

The site’s raison d’être is to help bookmark all the creations made out of LEGO bricks, whether it is YouTube movies, LEGO models of Large Hadron colliders or classroom content. While we don’t often launch work in progress – the Rebrick.com site is in fact in Beta and what that means is we really want to hear your comments and suggestions to improving the site, just as much as we want to you to use it, populate it with the awesome things you find and create. The Rebrick site is our way of celebrating all the amazing creativity displayed by our fans and giving something back to all who love LEGO bricks and the system for what is.. something more than a toy – it is a creative medium!

Consumer Driven part II: Using technology to fuel real time feedback and innovation

This most recent paper on creating a real-time feedback loop to enable the truly consumer driven company is a follow-on to the previous paper I shared this blog on consumer driven innovation. It explains the challenge of getting closer to what people want, and how technology can help in creating a consumer-focused process for continuous improvement of the things that matter most to people. I mention the Net Promoter Score, and how we at the LEGO Group are increasingly moving towards a ‘live’ environment where we want to learn from what consumers think in real-time wherever possible. I further delve into some interesting research by McKinsey on how the consumer decision journey is changing in the advent of social media and lastly, the kind of internal leadership required to make a consistent focus on consumer experience a priority. Hope you enjoy it and of course, curious to hear any comments!

Both my papers are made available on a creative commons license so you are free to read, distribute, modify as long as you give credit appropriately, share alike and resist the temptation to charge people for your handiwork.

Download the paper here:Using technology to drive strategic improvement in consumer experience.pdf

LEGO® Minecraft reaches 10,000 votes on LEGO® Cuusoo open innovation platform

Some of you are already familiar with the LEGO® Cuusoo platform. Cuusoo is Japanese and stands for the words ‘I wish..’. It is also the name of the platform the LEGO Group use to invite the community of LEGO fans to suggest models the company should produce. Get 10,000 votes and we will explore putting your wish into production. The latest thing to hit Cuusoo are some excellent models suggested for LEGO® Minecraft, a game too many have got hooked to and which the creator describes as heavily inspired by his passion for all things LEGO. Check it out.

Make your LEGO wish come true

Originally a site in Japanese only, Cuusoo means “wish” in Japanese and the name of a great concept for crowdsourcing product ideas. The site is a veritable treasure trove of ideas suggested by users, where others vote on the ideas by committing to buying it should the product get produced.

The LEGO Group has collaborated with Elephant design, the originators of the Cuusoo idea since 2010 to explore how new LEGO product ideas could be crowd-sourced by users making a ‘wish’. Here your mission is to come up with a great product idea and find 10,000 people who also think it’s a great idea. The wonderful Shinkai 6500 submersible is one of the fantastic products that have already come out of this collaboration. Now the site is launching internationally and we hope that an even bigger audience of fans and designers out there will come forward with great ideas of what LEGO designers should be making. Check out the site here.